Founded in Melbourne, AU.

Customer satisfaction

About Us

Shipstar was founded in 2023 by Pat & Daniel who are both customer-centric having worked in various logistic businesses throughout their careers. They are passionate about providing a seamless e-commerce experience by delivering an exceptional end-to-end service.

Backed by over 15 years of logistics industry experience, we are committed to aligning ourselves with your goals and objectives.

We understand that each customer is unique, therefore our approach to each project is catered specifically to your needs. We listen and thoroughly assess your requirements before putting a tailored solution together. We have invested in the latest cutting-edge software to provide each customer with the best user experience possible.


Frequently Asked Questions

What makes Shipstar different?

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How do I get started with Shipstar?

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How do I track my parcel?

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How do I login to my account?

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Can the courier bring my delivery upstairs?

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I won’t be home to receive or sign for my parcel. What are my options?

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Can I change my delivery address?

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What happens if my delivery is running late or doesn't arrive?

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How do I know when my delivery is arriving?

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Can I track my delivery?

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Who do I contact if my item is damaged or lost?

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Can I add delivery instructions to my delivery?

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I missed the delivery. What do I do?

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Have more questions?

Contact support

Tailored solutions

Tailored last mile e-commerce transport to meet your business needs. Servicing metropolitan Melbourne and offering same day and bulk delivery options.

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