Founded in Melbourne, AU.

Customer satisfaction

Contact

Can we help your business with last mile e-commerce, same day or bulk delivery? Send us a message and we will get back to you as soon as possible.

Hours of operation:

Monday – Friday: 9am – 5pm
Saturday & Sunday: Closed

This form is suitable for general enquiries. If your business is already with Shipstar, please email your dedicated service representative directly.


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Frequently Asked Questions

What makes Shipstar different?

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How do I get started with Shipstar?

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How do I track my parcel?

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How do I login to my account?

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Can the courier bring my delivery upstairs?

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I won’t be home to receive or sign for my parcel. What are my options?

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Can I change my delivery address?

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What happens if my delivery is running late or doesn't arrive?

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How do I know when my delivery is arriving?

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Can I track my delivery?

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Who do I contact if my item is damaged or lost?

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Can I add delivery instructions to my delivery?

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I missed the delivery. What do I do?

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Have more questions?

Contact support

Tailored solutions

Tailored last mile e-commerce transport to meet your business needs. Servicing metropolitan Melbourne and offering same day and bulk delivery options.

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